Open the Details Behind Your Data
Our Privacy Policy applies when you create an account, complete phone verification, sign in from a mobile browser or use the cashier connected with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We use these records to provide account access, match wallet status, check
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transaction references and respond when a payment receipt needs attention. Device type, browser details, IP address and sign-in time may also be recorded to protect the account and identify unusual access. We retain records for as long as needed for account operation, dispute handling and legal
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duties, then remove or de-identify them under our retention process. Where local law permits, you can ask what personal data we hold, request a correction or contact us about deletion. Some requests may require account verification before we act.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.